1. Purpose
The purpose of this statement is to let our customers and visitors know what information we gather and what we do with it.
2. IDENTIFYING PERSONAL INFORMATION
ORDER INFORMATION
We gather only that information that visitors are willing to give. Some of it is required to fill orders (like names, shipping addresses, and phone numbers), or to maintain accounts (like customer accounts and affiliate accounts), and some is requested so that we can be of better service (contact information like email addresses and phone numbers, for example).
We send email to customers only if it regards a particular order or inquiry, or if the customer has opted to receive promotional emails. We do not share or sell any email addresses.
INFORMATION FROM OTHER SOURCES
We receive information such as updated delivery information from other sources such as our carrier services or other third parties, which we use to correct our records and deliver your next purchase or communication. We also receive credit history information from credit bureaus, which we use to help prevent and detect fraud.
PRIVACY
moroccohancraft.com maintains a strict privacy protocol for all customer information. We don’t share, trade or sell other people’s personal information. Period. We only occasionally use the information in order to update our customers on new products, services, special offers, promotions, and anything else we think might be of interest (unless you don’t want us to, in which case just let us know and we won’t).
SECURITY
All the information you provide is transmitted encrypted. Nobody but us has access to the information once it has been received.
NON-IDENTIFYING INFORMATION
We collect statistics about visits to our site — where the visitors came from, what they did and viewed during their visit, what kinds of browsers they use, and where they went when they left. However, we do not (and cannot) collect any personally identifying information (names, email addresses and such) in this way.
COOKIES
We use cookies to make our shopping cart work. Without cookies, there is no way to order from us online. We also use cookies to provide information that allows us to properly track sales under our affiliate program.
SALES
The customer connects to moroccohandcraft web site and selects the items that he wishes to buy. He then fills his identity information, accepts the terms and clicks on the “Pay” button. The customer is thus redirected to the Centre Monétique Interbancaire online secure payment platform where he completes his payment information and validates the payment.
PAYMENT METHODS
To pay on Internet by credit card, the customer is called to enter his payment card credentials on the secure payment page. When the transaction is accepted by the bank, the settlement to debit his account is made in the working-day following the date of the transaction confirmation.
Online payment with credit cards is secured by the Centre Monétique Interbancaire that provides a fully secure payment service.
The customer guarantees moroccohandcraft web site that he has enough funds required when using the payment method chosen by him during the payment validation.
When paying by credit card, the conditions of this payment method that are contained in the agreements established between the customer and his issuer bank, and between moroccohandcraft web site and his bank, are applied.
PROOF OF PAYMENT
The data stored on the Centre Monétique Interbancaire online platform for the account of the moroccohandcraft web site are considered as proof of payment for the online transaction made by the customer.
This policy is subject to change.
Please address any questions or comments to info@moroccohandcraft.com
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